Commonly Asked Questions

A:

Not knowing the cost or how long your vehicle will take can make a simple repair so much more stressful. Our team’s mission is to fully repair your vehicle correctly and return it back to you as quickly as possible.
We make sure that our prices are as transparent as possible so that you feel comfortable knowing exactly what you are paying for when you receive a repair from us. No “guestimate” here- our technicians will disassemble your vehicle to fully understand the costs and length of time that is needed. A repair plan will be communicated to you by our estimators entirely with a price breakdown 24-48 hours after.

A:

Only your insurance company can waive your deductible. Usually, when you hear of a specific auto shop doing this, it means the repair does not complete all steps of the process and has adjusted the price to include the reduced price of the deductible.

Since we are fully transparent to our customers, we want to help you make the best decision for you and your vehicle. There are insurance companies that will offer an allowance that can go towards minor cosmetic imperfections. The amount is based on the cost and severity of damage on the vehicle. This will help with your cost if you qualify. The insurance company will also allow for this to go towards the deductible if you feel that the finish and parts meet your standards with an “as-in” condition.

A:

We accept all vehicles at Champion Auto Body Shop of Lansing. Our team works with most insurance companies. Under Michigan State Law, an insurance company can not only suggest places for repair but also allow you to choose a repair facility that you are comfortable with.

A:

While looking for a place to get your vehicle repaired, you might notice that a different facility seems to provide a much lower price. Those prices do not include costs that will occur after the initial fix.
Unforeseen costs are possible but very unlikely when it comes to our team. Champion Auto Body Shop of Lansing will give you the most accurate estimate due to our process of dissecting your vehicle before we can have our estimators give you a price.

A:

Every repair is guaranteed by our team here at Champion Auto Body Shop of Lansing for as long as you own the vehicle. However, this only covers issues directly related to the original repair and does not include subsequent damages or wear and tear.

Feel free to ask any questions about your warranty to our management and trained staff when you visit. We are more than happy to help you!

A:

We understand that not having a vehicle can add stress to an already stressful situation. At Champion Auto Body Shop of Lansing, we will help you find a rental vehicle from a list of reputable car rental agencies. If you have rental insurance, you can receive a vehicle as soon as you drop off your vehicle. If you do not have rental coverage under your insurance, please speak to our management to see what we can offer.

A:

Absolutely! We hold all of our repairs and part replacements to the highest of standards. Our team of highly trained technicians are able to accurately assess which parts of your damaged vehicle would need to be replaced and which ones that can be repaired in house. You are guaranteed a restored vehicle when you bring you.

A:

Not at all! We use the best color matching system to ensure that your paint repairs will match your vehicle perfectly. By mixing our paint in house using the BASF refinishing process, we can exactly match any color. If you have any other questions about our paint process, feel free to contact us.

A:

There is nothing our ASE and ICAR certified technicians can’t handle. We also use state-of-the-art equipment in order to restore your vehicle completely, including your vehicle’s compromised structure. This includes full-framed or conventional vehicles.

Most vehicles today are made up of a bonded component in order to create one structure. This design helps impact from a collision to be diverted away from the passenger cabin. The repairs on a structure like this can be done in sections. By following all manufacturer guidelines, our team can repair your vehicle correctly to make it safe for you.

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517-459-8144

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6433 W Saginaw Hwy • Lansing, MI 48917

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Champion Auto Body Shop of Lansing 42.740893, -84.642930.